TALENTI USA
GENERAL CONDITIONS OF SALE


These General Conditions of Sale apply to purchases made directly through Talenti USA. The individual or business entity
identified as the purchaser on the applicable sales order or invoice shall be referred to herein as the "Purchaser." By
placing an order with Talenti USA, the Purchaser acknowledges and agrees to the following terms and conditions.


1. Terms of Sale

Merchandise availability is estimated according to the information available at the time the order is written. Talenti USA is
not responsible for delays in stock replenishment.

No order may be cancelled or be eligible for a refund or rebate due to late merchandise arrival.

The Purchaser assumes all responsibility for determining the quality, size, use, transportation, and fit of the furniture and
for ensuring that the merchandise will fit the intended space, purpose, and use.
Talenti USA shall not be responsible for consequential damages incurred by the Purchaser relating to the use, quality,
function, or delivery of the furniture, regardless of cause.
Talenti USA's liability shall never exceed the amount of the applicable invoice.

2. Order Changes & Cancellations

All exchanges and cancellations are subject to Talenti USA's approval.
Any change to an order must be requested within three (3) calendar days of the order date and, in all cases, prior to
delivery.
Orders cancelled after forty-eight (48) hours are subject to a 30% cancellation and restocking fee, in addition to any
applicable shipping charges.

Non-stock items, layaway orders, and special orders cannot be cancelled or refunded

3. Shipping & Delivery


Shipping and delivery estimates are provided as good-faith estimates only and are not guaranteed.
Talenti USA shall not be liable for any loss, damage, cost, or expense related to delays in shipment or delivery.
Orders will be processed once the appropriate funds have cleared. The Purchaser will be contacted to coordinate delivery
once the merchandise arrives at our warehouse.
All products and services are subject to availability.

4. Receiving & Inspecting Merchandise

The Purchaser is responsible for inspecting merchandise upon delivery to ensure that all items are received in the correct
form and condition.
If merchandise arrives visibly damaged, please write "Damaged Upon Arrival" in the signature area and refuse the
delivery.
Once the shipment has been refused and the damage verified, a claim will be filed and replacement merchandise will be
issued in accordance with Talenti USA's procedures.
For damage that was not identified at the time of delivery, photographs must be sent to Talenti USA within three (3) days
of receipt so that the matter can be reviewed and addressed.


5. Third-Party & Curbside Delivery

Talenti USA shall have no liability or responsibility for damage resulting from the acts or omissions of a third-party shipper.
For curbside deliveries, the Purchaser is responsible for unpacking and moving merchandise from the curb.
If damage occurs after a curbside delivery has been completed, the Purchaser must contact Talenti USA immediately

6. Returns & Exchanges

All returns and exchanges are subject to prior approval by Talenti USA.
Merchandise purchased from Talenti USA may only be returned for store credit or exchanged upon meeting Talenti USA's
applicable requirements.
Approved returns and exchanges must be made within seven (7) days of delivery.
Pre-approved returns must be accompanied by the original receipt, be in original condition, and be repackaged in the
original packaging at the Purchaser's expense.
Approved returns are subject to a 30% restocking fee, subject to the terms of the applicable order.
Return freight is the responsibility of the Purchaser.
Non-stock items, layaway orders, and special orders cannot be cancelled or refunded.
Refunds are not issued except in the case of defective merchandise that Talenti USA is unable to replace

7. Product Information & Manufacturer Warranties

Talenti USA makes no warranty beyond any written description itemized in the applicable order.
This disclaimer does not affect any manufacturer's warranty that may apply.
Talenti USA disclaims responsibility for errors in information provided except as otherwise required by applicable law.

8. Store Credit

Store credit is valid for one (1) year from the date of issuance.
Credit not used within the applicable time period will be deemed forfeited, subject to applicable law

9. Payment

Orders will be processed once the appropriate funds have cleared.
Payment must be made in accordance with the applicable sales order or invoice.

CHARGEBACK WAIVER AGREEMENT

Effective as of the date of the applicable transaction:

10. Finality of Sale

All sales made by Talenti USA are final.
The Purchaser acknowledges the final nature of the transaction and agrees to the applicable terms governing
cancellations, returns, exchanges, credits, and refunds.

11. Chargebacks & Payment Disputes

The Purchaser agrees not to dispute authorized charges or seek a chargeback through its bank, credit card provider, or
payment processor once payment has been authorized and goods or services have been delivered, except in cases of
proven fraud or error directly attributable to Talenti USA.

12. Dispute Resolution

Any concerns, disputes, or claims regarding an order must be addressed directly by the Purchaser with Talenti USA in
writing.
Talenti USA will make reasonable efforts to resolve such matters in good faith.

13. Purchaser Responsibility

The Purchaser is responsible for ensuring that all payment methods used at the time of purchase are valid and authorized.

14. Unauthorized Chargebacks

The Purchaser agrees to indemnify and hold harmless Talenti USA, its affiliates, officers, employees, and agents from
losses, fees, or damages resulting from an unauthorized chargeback or payment reversal initiated by the Purchaser or the
Purchaser's financial institution, subject to applicable law

Questions?

For questions regarding an order or these General Conditions of Sale, please contact the Talenti USA team directly.